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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Love the app

Intuitive app and immediate customer service Reviewed on: 15th February 2024

Best banking experience I’ve ever had!

Best banking experience I’ve ever had! Their customer support always have my best interests in mind. Their rewards and interest rates are market leading and overall I couldn’t recommend a better bank for anybody! Reviewed on: 15th February 2024

Great service super fast online help

Great service super fast online help Reviewed on: 15th February 2024

Seamless application process, effortless customer se...

Seamless application process, effortless customer service at all times Reviewed on: 15th February 2024

Account of the year

Its easy to open and use, cashback is great and no fees for foreign use. I wish it had a credit card though. Reviewed on: 15th February 2024

Great, easy to use, efficient app

Great, easy to use, efficient app -debit account earns 1% & all spending 1% Reviewed on: 15th February 2024

Really and truly since I started using chase I’ve ha...

Really and truly since I started using chase I’ve had no issues, I’ve never been locked out of my account never had to even contact customer service for any issues. Reviewed on: 15th February 2024

Security first plus 1 percent interest and cashback

I love that I get 1 percent interest and cash back on my savings account and that when I booked a holiday over the phone they wouldn't make the payment so I had to phone them up and they answered immediately and confirmed all security with me and that it was me making the large payment. I feel that my account is safe and secure with chase Reviewed on: 15th February 2024

everything is just so easy and str8 forward

everything is just so easy and str8 forward Reviewed on: 15th February 2024

CHASE ME!! CHASE ME!!!

Great card, always works abroad, instantly updates,. Cash back and roundups all good extras but super easy and quick transfers make my life soooo easy. Reviewed on: 15th February 2024

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