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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Very positive bank, I love it!

I joined Chase last year and have had very positive transactions. I was scammed in October and they sorted it straight away. I got all my money back. I also have a saving account, which is great. I also like the round up. Reviewed on: 15th February 2024

What more can u ask for !

Great commutation , excellent rewards , easy to set up ! Reviewed on: 15th February 2024

Amazing!

Amazing! Great customer service and their savings account is great! The cash back is a good idea and the option to save when you spend with interest is really good. Reviewed on: 15th February 2024

Cut Straight to the Chase.

Straight forward app. Swift processing of transactions. Great rewards and interest rates. Reviewed on: 15th February 2024

App brilliant easy to use.

App brilliant easy to use, had to call customer service what can I say brilliant and efficient shorted my problem quickly Reviewed on: 15th February 2024

The app is very good, reliable and clear.

The app is very good, reliable and clear. I haven't needed to use a human interface. Reviewed on: 15th February 2024

Excellent current account with rewards being a great...

Excellent current account with rewards being a great way to quietly save over the year. I use this account as my everyday spending and couldn’t recommend it more. The chat function allows me to resolve issues while not being stuck on the phone and you don’t have to wait a long time for a response. Reviewed on: 15th February 2024

Call centre .

Friendly staff , And always keep you informed . Either by email or phone , Nothing to much trouble Reviewed on: 15th February 2024

Great security, customer service, and app features.

Great security, customer service, and app features. There is a quick app verification that comes up to complete online transactions, which is a great and easy way of preventing fraud. The features of the current account are also excellent: the round up feature pays 5% interest and spending on the debit card also gets 1% cash back! Not to mention all the money in the current account also pays an interest rate. Reviewed on: 15th February 2024

Spend to Save

Love the cash back with every spend and the round ups. Means I can save without thinking! Staff are very helpful when you ring and you don’t speak to robots. Reviewed on: 15th February 2024

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