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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Cut Straight to the Chase.

Straight forward app. Swift processing of transactions. Great rewards and interest rates. Reviewed on: 15th February 2024

App brilliant easy to use.

App brilliant easy to use, had to call customer service what can I say brilliant and efficient shorted my problem quickly Reviewed on: 15th February 2024

The app is very good, reliable and clear.

The app is very good, reliable and clear. I haven't needed to use a human interface. Reviewed on: 15th February 2024

Excellent current account with rewards being a great...

Excellent current account with rewards being a great way to quietly save over the year. I use this account as my everyday spending and couldn’t recommend it more. The chat function allows me to resolve issues while not being stuck on the phone and you don’t have to wait a long time for a response. Reviewed on: 15th February 2024

Call centre .

Friendly staff , And always keep you informed . Either by email or phone , Nothing to much trouble Reviewed on: 15th February 2024

Great security, customer service, and app features.

Great security, customer service, and app features. There is a quick app verification that comes up to complete online transactions, which is a great and easy way of preventing fraud. The features of the current account are also excellent: the round up feature pays 5% interest and spending on the debit card also gets 1% cash back! Not to mention all the money in the current account also pays an interest rate. Reviewed on: 15th February 2024

Spend to Save

Love the cash back with every spend and the round ups. Means I can save without thinking! Staff are very helpful when you ring and you don’t speak to robots. Reviewed on: 15th February 2024

Great experience, and in particular the app

Great experience, and in particular the app Reviewed on: 15th February 2024

There is always someone to listen and advise if you...

There is always someone to listen and advise if you have a problem Reviewed on: 15th February 2024

Excellent current account with cashback plus interes...

Excellent current account with cashback plus interest for current account balances. Reviewed on: 15th February 2024

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