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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Best for everyday save and spend

All round offering - cashback on spending, incentives to save - easy to use, quick to help. Reviewed on: 15th February 2024

Not been a customer for long, but so far very, very...

Not been a customer for long, but so far very, very impressed. Reviewed on: 15th February 2024

Exceptional service.

Exceptional service. Interest given on money in current account, 1% on purchases. Fantastic app. Would highly recommend. Reviewed on: 15th February 2024

Ressponce time

When I need to contact the bank the call is answered almost immediately. Reviewed on: 15th February 2024

Just so easy, once it's up and running

Just so easy, once it's up and running Reviewed on: 15th February 2024

HAPPY WITH THEIR CUSTOMER RELATIONSHIP

I have been so happy with their customer relationship. I would recommend them any day anytime. Reviewed on: 15th February 2024

Love chase customer service 5 star interest on saver...

Love chase customer service 5 star interest on saver account Reviewed on: 15th February 2024

A superb app and banking facility.

A superb app and banking facility. Easy to set up, easy to add additional accounts, great perks, excellent updates offered! Reviewed on: 15th February 2024

Excellent fraud protection

Excellent account protection against fraudulent activity-example Chase questioned me about a car purchase high deposit made by me Reviewed on: 15th February 2024

Easy to use.

Easy to use. Banking as it should be. Reviewed on: 15th February 2024

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