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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

1% cashback

1% cashback has saved me hundreds of pounds Reviewed on: 15th February 2024

Really straightforward app and brilliant to use whil...

Really straightforward app and brilliant to use whilst abroad Reviewed on: 15th February 2024

Never had a problem getting a problem solved quickly.

Never had a problem getting a problem solved quickly. Online chat is excellent much better’s than most others if gad to use. Would recommend chase to everyone and have told all my family and friends how great it is Reviewed on: 15th February 2024

Easy to use excellent App

I love how every transaction is sent in an immediate notification to my phone The cash back is excellent & the online app is so easy to use. Reviewed on: 15th February 2024

Great bank!

Great bank to be with, lots of extras that most banks do not provide such as cash back and round ups. Reviewed on: 15th February 2024

Exceptional Customer Esperience.

Easy to navigate and reliable app based banking. No penalty instant access and competitive interest rate. Also cash back is a bonus and hopefully this is kept as a benefit. Very responsive and helpful customer contact team when needed. Reviewed on: 15th February 2024

Best for everyday save and spend

All round offering - cashback on spending, incentives to save - easy to use, quick to help. Reviewed on: 15th February 2024

Not been a customer for long, but so far very, very...

Not been a customer for long, but so far very, very impressed. Reviewed on: 15th February 2024

Exceptional service.

Exceptional service. Interest given on money in current account, 1% on purchases. Fantastic app. Would highly recommend. Reviewed on: 15th February 2024

Ressponce time

When I need to contact the bank the call is answered almost immediately. Reviewed on: 15th February 2024

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