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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

Across the world, I use my chase card to purchase, a...

Across the world, I use my chase card to purchase, and buy goods Reviewed on: 13th February 2026

easy to use, great for gravel overseas

easy to use, great for gravel overseas Reviewed on: 13th February 2026

I moved from a HSBC current account to chase over 12...

I moved from a HSBC current account to chase over 12months ago. I was very nervous about moving because I had been with the previous company for over 25years. It turns out that the worry was utterly unnecessary and needless. The ease of switching, the simplicity of the online app and benefits that I received and are still benefiting from only made me upset with myself for not doing it sooner. I’ve only had to call on 2 occasions, both times was through to a really polite and helpful “human” and even though the issues were actually my previous bank’s failures (confirmed by calling them after speaking with chase customer support team - 25mins on hold just to add) the advisor from chase knew exactly how to resolve and had already put everything in place to get HSBC to resolve it prior to me actually getting through to get then to rectify. Sorry for the long winded comments however these days too many people are quick to complain, but never actually take time to praise when things go well. Reviewed on: 13th February 2026

Quick, clear, simple

The account application and acceptance process was a model of simplicity, and speed. Clear communication throughout. Reviewed on: 13th February 2026

Great bank, supportive, flexible and dynamic to toda...

Great bank, supportive, flexible and dynamic to today’s needs. Great abroad and great to save. Reviewed on: 13th February 2026

So easy to use and monitor my accounts.

So easy to use and monitor my accounts. When I had 2 scam issues their customer service was amazing Reviewed on: 13th February 2026

Chase is easy to use and quick and easy

Chase is easy to use and quick and easy when using abroad to see the sterling value of purchases, and with easy pay other people on the app. Reviewed on: 13th February 2026

I am very pleased with my current account.

I am very pleased with my current account. If my card has to be changed it is very easy. I enjoy getting a little interest as well Reviewed on: 13th February 2026

Excellent customer service.

Excellent customer service. Plenty of information on upcoming payments.very quick response to sorting out any problems and worries about your account. Reviewed on: 13th February 2026

Very good current account easy to use with brilliant...

Very good current account easy to use with brilliant incentives Reviewed on: 13th February 2026

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