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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

Amazing customer service easy to use and rewarded

Amazing customer service easy to use and rewarded Reviewed on: 13th February 2026

Support without the wait - Brilliant

Help is available via chat, without needing to stay online to receive replies - this is incredible compared to others, I love it. They are great and efficient to assist. Slightly disappointed that the cashback offer was scaled back, but it is still the very best account I have found all round. Reviewed on: 13th February 2026

Great bank, easy to deal with and love the app

Great bank, easy to deal with and love the app Reviewed on: 13th February 2026

customer service

Chase has excellent customer service, you can always speak to a real person for any questions you may have Reviewed on: 13th February 2026

Easy, no worries, confidence

Easy, no worries, confidence in letting Chase handle my money. Reviewed on: 13th February 2026

An all round excellent current account with the bene...

An all round excellent current account with the benefit of cash back and round ups. Reviewed on: 13th February 2026

Simple and understandable banking

Very easy to use banking app. Always available and intuitive Reviewed on: 13th February 2026

Always happy to help secure and great way of managin...

Always happy to help secure and great way of managing money on the App Reviewed on: 13th February 2026

Great all year round

Good customer service I like thecway the account works Reviewed on: 13th February 2026

switch bank accounts to Chase

I have switch bank accounts and have been pleased with the online chat support, the use of the card when travelling. Reviewed on: 13th February 2026

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