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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Wonderful company and excellent service

Wonderful company and excellent service Reviewed on: 15th February 2024

Chase have got their offering spot on.

Easy setup of account and generally excellent customer service. Chase have got the basics spot on! Reviewed on: 15th February 2024

Secure and reliable.

Secure. Reliable. Friendly. Everything has been seemless. Reviewed on: 15th February 2024

Chase Bank mobile app

Chase Bank is incredibly efficient and the mobile app is really easy to use Reviewed on: 15th February 2024

Fabulous and the best online bank

The app is so easy to use. The account helps you to save money without even thinking about it. Love the round up option. It’s also so easy to transfer money to your savings account and t set up and pay individuals. When travelling abroad I always use my Chase account as no additional fees. I no longer use my credit card so no big bill at the end of the month. Just fabulous. Reviewed on: 15th February 2024

Easy to use im 72 started with ease

Easy to use im 72 started with ease Reviewed on: 15th February 2024

Easy to use, secure, great interest, rewards, and ap...

Easy to use, secure, great interest, rewards, and app features Reviewed on: 15th February 2024

Chase first class bank current and savings accounts

Chase have not only been a fantastic bank for current Acc, fabulous security, English customer service staff who have always been professional, knowledgeable, polite and efficient. Plus the savings and cash back is fantastic, Chase always gave good rates. Simple easy and efficient. I’ve been with them pretty much from when they came to uk - I’m staying Reviewed on: 15th February 2024

Amazing banking

Amazing banking everything I want from a bank cash back round up fantastic service Reviewed on: 15th February 2024

Very good customer service and helping to save

Very good customer service, helped when i was scammed and got me my money back. Love that they provide round up and cashback as these are great for helping to save for the future. Savings account allows you to withdraw money when necessary which many other banks do not allow. Reviewed on: 15th February 2024

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