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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Good, easy to use bank with great rates!

Using them for current account and small amount of savings, the app is well designed and easy to use. The rates are also competitive and interest paid monthly and clearly. Customer service is quick but in my experience they haven’t actually been able to action a lot of things but that is the nature of some payments so not a negative! Reviewed on: 15th February 2024

Nice and simple to use and don’t get charged currenc...

Nice and simple to use and don’t get charged currency conversions when spending abroad. Reviewed on: 15th February 2024

Excellent service, would recommend to anyone.

Excellent service, would recommend to anyone. Can find no fault with customer service. Reviewed on: 15th February 2024

Excellent online banking service with products that...

Excellent online banking service with products that offer good value and good interest rates Reviewed on: 15th February 2024

Excelllent

The best customer service around. Please never change Reviewed on: 15th February 2024

Best Bank for customers.

Excellent bank, superb app, easy to use. Customer service is superb, I had a serious query resolved quickly and efficiently. I was worried about resolving the issue but chase bank made me feel comfortable and helped me feel at ease throughout the whole process. Reviewed on: 15th February 2024

Current account

fell very secure notification for authorization of payments, real live. current account with interest . excellent Reviewed on: 15th February 2024

Wonderful company and excellent service

Wonderful company and excellent service Reviewed on: 15th February 2024

Chase have got their offering spot on.

Easy setup of account and generally excellent customer service. Chase have got the basics spot on! Reviewed on: 15th February 2024

Secure and reliable.

Secure. Reliable. Friendly. Everything has been seemless. Reviewed on: 15th February 2024

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