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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

I have had an excellent experience with chase sine o...

I have had an excellent experience with chase sine opening my accounts. Reviewed on: 15th February 2024

Generous amount of cash back, easy to use and clean...

Generous amount of cash back, easy to use and clean UI, good saving interests, and card itself is nice. Reviewed on: 15th February 2024

Professional service

Quick customer services Good response from staff .Solve matter fast. Happy to contact them . Easy to use Web site Reviewed on: 15th February 2024

One of the best banks

Simple to use, give good interest, no hidden fees, overall excellent bank to deal with. Wish I’d have known about this bank sooner Reviewed on: 15th February 2024

When you speak to them on the phone the more than ha...

When you speak to them on the phone the more than happy to help the understanding people stresses people's anxieties people's mental health they've just very good you spend money get money back if they think there's anything wrong with your card they put it on the temporary hold while you call them to verify to everything so it's not okay I love chase Reviewed on: 15th February 2024

Great bank amazing service i would transfer my whole...

Great bank amazing service i would transfer my whole savings in chase cause it is trustworthy Reviewed on: 15th February 2024

Great customer service, user friendly app, efficient...

Great customer service, user friendly app, efficient online banking transfers Reviewed on: 15th February 2024

Excellent current account.

Excellent current account. The app can be a bit slow but in the whole fantastic features and excellent value. Reviewed on: 15th February 2024

Very simple to set up and excellent app

Very simple to set up and helps to manage monthly spend via app. Rewards and cash back in a current account is excellent. Reviewed on: 15th February 2024

Really easy to use app, easy to open account.

Really easy to use app, easy to open account. Cashback on all my spending is a bonus. 5% saving account with my round up option on all my spending. Great bank Reviewed on: 15th February 2024

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