Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

View other Chase Bank products

4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews Write a review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Easy to use account with bonuses

Easy to use app with the bonus of a rings up account with good rate of interest and cashback on purchases. Very reliable- I can't think of any time the app hasn't been working as expected. Even though it is a purely digital bank I can carry out all transactions needed. Reviewed on: 15th February 2024

I am a fan

Always been so easy to use & great customer service Reviewed on: 15th February 2024

A Great Bank for exchange for a change.

Great for use abroad and 1% cashback on purchases. Reviewed on: 15th February 2024

Chase is on the case !!!!!

Fantastic app Customer service is brilliant and cashback is very handy . I trust this vank Reviewed on: 15th February 2024

Fantastic Bank. Highly recommended.

Fantastic Bank. Highly recommended. Since joining Chase I have nothing but praise for them. Their banking app is so easy to use and contains everything I need to know to do my banking. I love the “round up” idea and the interest paid on spending on the account. I can’t fault them and highly recommend them to all my friend's. It’s a 10 out of 10 from me. Reviewed on: 15th February 2024

Excellent bank, so easy to use.

Excellent bank, so easy to use. Excellent interest rates. Up to date information and responsive to interest rates Reviewed on: 15th February 2024

Very pleased.

Very pleased. Account and app are easy to use. Not had any problems Reviewed on: 15th February 2024

Customer services - Loved that if you contact chase...

Customer services - Loved that if you contact chase via the app the customer service rep know who you are and you’ve already gone through security Reviewed on: 15th February 2024

Customer service is second to none.

Customer service is second to none. The messaging service is so easy to use and you receive helpful timely replies to your queries. Have to call? The representatives are exceptional. They're so friendly and knowledgeable. They take your issues personally in their attempts to resolve. I love that you feel they appreciate your custom and they're so professional in their tasks. Reviewed on: 15th February 2024

Chase is a very good bank with good service and cash...

Chase is a very good bank with good service and cashback Reviewed on: 15th February 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Freedom Current Account
from Danske Bank UK 4.09 from 2 reviews
Current account
from Card One Money 3.54 from 4 reviews
Everyday current account
from Santander 4.05 from 206 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.83 from 23032 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub