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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Very helpful support.

Very helpful support. Contacted support and they solved my problem efficiently and courteously. Reviewed on: 15th February 2024

No need to chase it’s all done at my on pace.

I use the chase app and it is so easy to use. I also love the round up function, it is amazing how easy it is to save on it. Reviewed on: 15th February 2024

Great current account

I've had a current account with Chase from the outset and have been really please with the ease of use, particularly notifying me each time there has been action on my account so I'm aware of what money is coming in and going out of my account. Reviewed on: 15th February 2024

Great banking experience.

Great banking experience. Excellent savings rates and overseas usage is free. Good current account rates also. Very easy to set up savings. Easy to use app with all functionality available. It is definitely a great product Reviewed on: 15th February 2024

Fair interest rates, rewards and free use of card ab...

Fair interest rates, rewards and free use of card abroad. Reviewed on: 15th February 2024

Really easy

Really easy and you actually talk to a real person when you call Reviewed on: 15th February 2024

Great, responsive service at any time of day.

Great, responsive service at any time of day. Helpful, polite and friendly. Reviewed on: 15th February 2024

The accessable bank

The accessable bank who believe in person to person contact and no robots. Reviewed on: 15th February 2024

Never had a problem.

Never had a problem. The app works really well. The cashback and round up features are excellent. Hard to find any fault Reviewed on: 15th February 2024

Excellent service and I’d highly recommend

Excellent service and I’d highly recommend Reviewed on: 15th February 2024

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