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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48944 reviews)

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4.94

Based on 48,944 reviews, last reviewed 28th Mar 2026

448600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Not just the current account.. Not just the current account but Chase's saving account is excellent as well. Reviewed on: 28th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48944)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Great Customer Service

App is user friendly, queries are dealt with imediately on an online chat and staff are also available to talk to. Reviewed on: 13th February 2026

Just great service every time , no complaints custo...

Just great service every time , no complaints customer service always excellent . Reviewed on: 13th February 2026

Amazing app, service is excellent, never had a problem

Amazing app, service is excellent, never had a problem Reviewed on: 13th February 2026

Easy to use website.

Easy to use website. Helpful staff Reviewed on: 13th February 2026

Easy to use app and excellent service I have recomme...

Easy to use app and excellent service I have recommended to all my friends Reviewed on: 13th February 2026

Easy to open and great rewards.

Easy to open and great rewards. Then offered a fabulous boosted savings rate Reviewed on: 13th February 2026

Anytime I have had any issues they have been able to...

Anytime I have had any issues they have been able to help straight away! Have recommended them to my friends and my family and now they have opened an account and have a normal current account and a savings account too. Reviewed on: 13th February 2026

The app is brilliant!

The app is brilliant! and makes banking easy . Using the card abroad is fantastic with fee free spending . Text alerts when you spend allows you to feel secure. Reviewed on: 13th February 2026

Very helpful.

Very helpful. Easy to use. Excellent customer service. Reviewed on: 13th February 2026

Outstanding Bank

Easy to use site, good interest also Any questions are answered by the help team within minutes - no constant hanging on Reviewed on: 13th February 2026

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