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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

71% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

I love that you can get 1% cashback on your debit ca...

I love that you can get 1% cashback on your debit card spending as it helps me to put some money aside. I also love the round-ups, as I love the feeling of that extra bit of money building up! It's a shame that the customer service is only online and are sometimes a bit slow or have missed important messages I sent them, but overall my problems have always been resolved. Reviewed on: 15th February 2024

Best cashback card I've used

Very easy to use app. Not had any issues and the bonus of getting money back. Reviewed on: 15th February 2024

Chase App

Very user friendly app with good rewards Reviewed on: 15th February 2024

The account that sets the bar for the rest

Great app, great cashback and savings rates, awesome customer service. Reviewed on: 15th February 2024

Love using it on my holiday as there is no...

Love using it on my holiday as there is no commission Reviewed on: 15th February 2024

Ease of access to manage savings and current account

Ease of access to manage savings and current account. Informative portal and easy to use/ ask questions Reviewed on: 15th February 2024

Great switch and continuing 1% cash back-what’s not...

Great switch and continuing 1% cash back-what’s not to love?! Reviewed on: 15th February 2024

Just all the little extras the app on my phone is so...

Just all the little extras the app on my phone is so good, he said easy to use plain simple eases some money across Reviewed on: 15th February 2024

Perfect jargon free bank

I wanted a change from Santander, and Chase offered everything I was looking for plus added bonus of cash back. I find app and communications clear and jargon free, app easy to use and further bonus can round up .. perfect way of saving Reviewed on: 15th February 2024

Excellent Customer Service

An excellent app but the key for me is the ease of getting through to someone if you have any questions. Excellent customer service. Reviewed on: 15th February 2024

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