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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Overall a great bank

Overall a great bank. Cashback current account is great for speed and the cashback as well as the no international fees. The savings account rates are not the best out there but still are good and convenient Reviewed on: 15th February 2024

Always quick response and helpful of Chase staff

Always quick response and helpful of Chase staff Reviewed on: 15th February 2024

App very easy to use set up current account and savi...

App very easy to use set up current account and savings account in minutes Reviewed on: 15th February 2024

Having an account for a while now, A Happy Customer

Having an account for a while now, the process to use their app is easy, whenever anything is done that effects my money on the app generates a message to my mobile, real time. Often I have a message on my phone when using my card to pay before the store machine reads authorised. Saving money with round up just happens and pays excellent interest. Chase is my preferred account above my other accounts. Reviewed on: 15th February 2024

So easy to use via the app.

So easy to use via the app. Like the fact the card doesn't have details on it. Excellent savings on purchases. Reviewed on: 15th February 2024

I opened both the current and saver accounts a few y...

I opened both the current and saver accounts a few years ago, the app is easy to use and you are kept up to date on everything, like the idea of not having any personal details on the card if, unfortunately, the card should be lost Reviewed on: 15th February 2024

No fuss banking and excellent service

No fuss banking and excellent service Reviewed on: 15th February 2024

Cashback has been amazing.

Cashback has been amazing. Great current account for everyday spending Reviewed on: 15th February 2024

Chase banking app is well designed and easy to use

Chase provides one of the best banking apps I have used. Its simple and easy to use. It feels like people behind the products put a lot of thought behind the product. Can't fault it. Reviewed on: 15th February 2024

Easy to set up bank account and savings account.

Easy to set up bank account and savings account. Interest rates have been good. Customer service helpful Reviewed on: 15th February 2024

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