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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

71% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Amazing!

Couldn't ask for a better account Reviewed on: 15th February 2024

Chase app what online banking has been waiting for

So easy to open account and fantastic app which makes banking online so effortless Reviewed on: 15th February 2024

Very good interest rate, good customer service.

Very good interest rate, good customer service. Reviewed on: 15th February 2024

Got recommended Chase banking

Got recommended Chase banking from my parents on how to get better saving, account rates than any other bank. Been with you now 1-2 years and I couldn’t be happier with everything! Reviewed on: 15th February 2024

A very customer friendly bank..

A very customer friendly bank, offering the best deals in terms of interest and cash back, even for existing customers. Easy to get through to customer services, and good rates for savings accounts. The phone app works great and is so easy to use. Reviewed on: 15th February 2024

Excellent in all areas.

Excellent in all areas. Easy to use. Great communication. Great links. Clarity for customers. Reviewed on: 15th February 2024

Excellent Bank with great app and easy to use and un...

Excellent Bank with great app and easy to use and understand products which are designed for the users. Reviewed on: 15th February 2024

Never had a problem unlike the main stream one's

Never had a problem unlike the main stream one's Reviewed on: 15th February 2024

Instant personal help

As an older person getting to grips with the app in the beginning I had INSTANT response and resolution to any queries I had Amazing Reviewed on: 15th February 2024

With all banks could be like CHASE

When I had an issue it was sorted out straight away. I was even given money as a goodwill gesture. Reviewed on: 15th February 2024

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