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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Simple to use app and notifications

Great app offering everything I need, quickly and efficiently. Also fantastic reward for spending, and great % interest for savings Reviewed on: 15th February 2024

Wonderfully simple to operate.

Wonderfully simple to operate. Easy to deposit, move and save cash as well as to pay bills. Much easier than my previous high street bank. Reviewed on: 15th February 2024

A super positive experience.

A super positive experience. Love the cash back! Reviewed on: 15th February 2024

I have been very happy with Chase and the support gi...

I have been very happy with Chase and the support given Reviewed on: 15th February 2024

Brilliant bank.

Since choosing Chase we have experienced a bank that surpassed our expectations. The app is easy to navigate, and customer service quick, helpful and professional. Assisted me with several queries via the chat line and fed back info quickly. The money back on purchases and round up accounts are really good, you soon see balances grow. I also love the easy access savings account. Reviewed on: 15th February 2024

Great bank. Couldn't ask for more.

Refreshing to have a bank that's prompt to inform me of my spending. Easy to access my account.. Love the fact there's no details on my card. So easy to transfer money to savings account or to friends and family. 1% interest on my first year was helpful. Finally the round up account is a great way of saving. Reviewed on: 15th February 2024

Great customer service.

Great customer service. Resolved problem quickly Reviewed on: 15th February 2024

Would recommend this to everyone

I have been with them for quite a few months now and love how they look after there customers Reviewed on: 15th February 2024

I am very pleased they are always there to help...

I am very pleased they are always there to help Reviewed on: 15th February 2024

Everything went as it should opening and account and...

Everything went as it should opening and account and good interest rates Reviewed on: 15th February 2024

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