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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

I moved to chase bank from hsbc and my dealings with...

I moved to chase bank from hsbc and my dealings with them have been wonderful they made the switch so easy, they’re savings accounts are great with the round ups, absolutely love this bank the customer service is excellent and kind and never had a issue with the chase bank Reviewed on: 15th February 2024

App highly intuitive and excellent servoce

Chase Bank app is highly intuitive and the service is excellent. Reviewed on: 15th February 2024

Chase bank

Great service, instant advice and notifications on my account excellent Reviewed on: 15th February 2024

Easy to setup, card came fast, not had any problems.

Easy to setup, card came fast, not had any problems. Reviewed on: 15th February 2024

Spend to Save

Matches my need both return on spend and round up. The app is very user friendly and easy to use Reviewed on: 15th February 2024

Since they day I open a chase account chase become m...

Since they day I open a chase account chase become my daily bank let alone I forget that I even had another banks its great bank and offers alot of services Reviewed on: 15th February 2024

Great banking and response from custo...

Great banking so easy to use and response from customer service excellent.Very happy with current account cash back and round up great saving way also interest rates good on savings .Very satisfied Reviewed on: 15th February 2024

Clear, Helpful, Attentive, Speedy, Efficient!

Chase have been amazing. I cannot praise the professionalism of the staff and the excellent communication, help and support I have found. They truly are excellent and I have recommended Chase to all of my friends and many are also now customers of the online bank. To sum up Chase I need to spell it out like this: Clear, Helpful, Attentive, Speedy, Efficient! Reviewed on: 15th February 2024

Nice and easy to use along with a good interest rate.

Nice and easy to use along with a good interest rate. Reviewed on: 15th February 2024

Simple and use to use app.

Simple and use to use app. Have had no issues and customer service has been quick and reliable Reviewed on: 15th February 2024

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