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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Really quick and easy to set up.

Really quick and easy to set up. Super easy to use. I like the option to add different saving pots Reviewed on: 15th February 2024

Clever and intelligent

The app’s design is clever and compact, without any of the fuss other newer digital apps like to add. The visibility of accounts and budgets is brilliantly detailed, bringing the customer's awareness of how much they can spend per category and how much they have left, without leaving the first screen. Reviewed on: 15th February 2024

Excellent communication and very user friendly app

Excellent communication and very user friendly app Reviewed on: 15th February 2024

Best bank !

Best bank !!! Since i opened my account i knew that was the right choice i even earned some money Reviewed on: 15th February 2024

Great service provided.

Great service provided. Great customer service too Reviewed on: 15th February 2024

Great banking experience

From getting your account setup to using it and requesting customer support all are pretty seamless and the app is wonderful to use. Loved the various offers provided to customers. Great banking experience. Reviewed on: 15th February 2024

Have already recommended Chase to family and friends.

Have already recommended Chase to family and friends. Great service. Reviewed on: 15th February 2024

Very proactive customer service and very friendly an...

Very proactive customer service and very friendly answered my questions in seconds Reviewed on: 15th February 2024

Easy to navigate

Easy to use - good savings interest rates - good to use abroad - easy to use app Reviewed on: 15th February 2024

Great service and customer service

Great service and customer service Reviewed on: 15th February 2024

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