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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Simple and use to use app.

Simple and use to use app. Have had no issues and customer service has been quick and reliable Reviewed on: 15th February 2024

Very simple banking, it’s how it should be!

Very simple banking, it’s how it should be! Reviewed on: 15th February 2024

Ever since I switched my account to Chase ,

Ever since I switched my account to Chase , I have had received 1st class treatment and service Reviewed on: 15th February 2024

Excellent bank and customer service

Excellent 24/7 customer service, provides great offers and interest rates. Really easy to use the online banking app and love the fact you can create pots for savings as well as every day spending. Reviewed on: 15th February 2024

I like when they give me a cash back

I like when they give me a cash back Reviewed on: 15th February 2024

Easy to use and set up.

Easy to use and set up. Good communication if ever there’s something you need Reviewed on: 15th February 2024

VERY VERY HELPFUL

When ever I have needed any help with anything Chase have always helped me with a problem good or bad. Better than any bank with an actual branch location. nothing is ever a problem and a resolution is always found and I can’t think of any other bank that does that. Reviewed on: 15th February 2024

Really quick and easy to set up.

Really quick and easy to set up. Super easy to use. I like the option to add different saving pots Reviewed on: 15th February 2024

Clever and intelligent

The app’s design is clever and compact, without any of the fuss other newer digital apps like to add. The visibility of accounts and budgets is brilliantly detailed, bringing the customer's awareness of how much they can spend per category and how much they have left, without leaving the first screen. Reviewed on: 15th February 2024

Excellent communication and very user friendly app

Excellent communication and very user friendly app Reviewed on: 15th February 2024

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