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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

easy, user-friendly bank app with simple features

easy, user-friendly bank app with simple features Reviewed on: 15th February 2024

Fast to respond to queries via the app.

Fast to respond to queries via the app. Good rate of cashback on purchases, shame it’s now capped and also doesn’t include direct debits Reviewed on: 15th February 2024

Great bank

I have used chase in the uk and us and its never failed to give great service , I recommend to everyone Reviewed on: 15th February 2024

A rewarding bank, for now.

A rewarding bank, for now. I hope it stays that way. Reviewed on: 15th February 2024

Fantastic feature packed account!

I love the fact that I get instant notifications when I spend, I love the round up feature as well as the cash back. This is a great back account for every day spending as well as using abroad, I have had no issues at all with it. Reviewed on: 15th February 2024

Good customer service, good cashback every month if...

Good customer service, good cashback every month if you pay £500 in. Nice app, reliable, works well. Only downside is max. 1 phone, i have 2 phones so it would be great to have the app on both phones. Reviewed on: 15th February 2024

Without a doubt the best current account available o...

Without a doubt the best current account available on the market. Super easy to use mobile app and competitive savings account rates and cashback on purchases. Reviewed on: 15th February 2024

Excellent customer service,

Excellent customer service, very friendly staff and easy to speak to Reviewed on: 15th February 2024

I have nothing but praise for the bank

I have nothing but praise for the bank Reviewed on: 15th February 2024

Simple but effective.

Simple but effective. Not gimmicky unlike other apps. Reviewed on: 15th February 2024

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