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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48929 reviews)

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4.94

Based on 48,929 reviews, last reviewed 25th Mar 2026

447300% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent easy and effective banking. Excellent easy and effective banking. Online access is simple and easy to understand Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48929)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Their platform is slick and easy to use.

Their platform is slick and easy to use. The cards for withdrawing and paying for goods and services never suffer from hesitation when processing. They get the balance right in meaningful communication and I feel their systems are secure and safe. Reviewed on: 13th February 2026

The services are seamless and their customers servic...

The services are seamless and their customers service is per excellence. They listen to queries and also follow up with their customers giving options. Reviewed on: 13th February 2026

Fantastic experience and will use as main bank

Fantastic experience and will use as main bank Reviewed on: 13th February 2026

Great bank account.

Great bank account. Great customer service Reviewed on: 13th February 2026

CS has always solved any issues I’ve ever had !

CS has always solved any issues I’ve ever had ! Reviewed on: 13th February 2026

Very helpful and good with security

Very helpful and good with security Reviewed on: 13th February 2026

Good bank 5 star customer service

Good bank 5 star customer service Reviewed on: 13th February 2026

Best bank ever

They are just great, best service best interest best everything Reviewed on: 13th February 2026

Absolutely Excellent.

Had a problem with a company that took money from my chase account unauthorised, within minutes chase gave me new card details and blocked company, absolutely excellent service. Reviewed on: 13th February 2026

Very efficient

Great interest rate , Very efficient , easy on line application , and app.to check balances and move money with ease to and from various accounts. Reviewed on: 13th February 2026

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