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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48935 reviews)

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4.94

Based on 48,935 reviews, last reviewed 25th Mar 2026

447900% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Best Bank By Far Best bank I have ever dealt with, quick to offer support when required & have competitive savings rates Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48935)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

CS has always solved any issues I’ve ever had !

CS has always solved any issues I’ve ever had ! Reviewed on: 13th February 2026

Very helpful and good with security

Very helpful and good with security Reviewed on: 13th February 2026

Good bank 5 star customer service

Good bank 5 star customer service Reviewed on: 13th February 2026

Best bank ever

They are just great, best service best interest best everything Reviewed on: 13th February 2026

Absolutely Excellent.

Had a problem with a company that took money from my chase account unauthorised, within minutes chase gave me new card details and blocked company, absolutely excellent service. Reviewed on: 13th February 2026

Very efficient

Great interest rate , Very efficient , easy on line application , and app.to check balances and move money with ease to and from various accounts. Reviewed on: 13th February 2026

Such an easy app to use!

I use the app all the time and it’s so smooth to navigate and gives me all the info I need. I’ve got my 82 year old mum using it too and she finds it so easy, and loves the interest she can get on her savings! I recommend it to all my friends :) Reviewed on: 13th February 2026

A Trusted Leader in Modern Banking

My experience with Chase has been nothing short of exceptional. From the moment I became a customer, I have been consistently impressed with their professionalism, customer-centric service, and commitment to excellence. Chase offers a wide range of financial products that are both innovative and reliable — whether it’s everyday banking, lending solutions, or digital services. Their mobile app and online banking platform make managing finances easy and efficient, saving me time and giving peace of mind with its intuitive design and secure features. Reviewed on: 13th February 2026

Fabulous online bank I love how easy everything is a...

Fabulous online bank I love how easy everything is and great portal too. Reviewed on: 13th February 2026

Wry easy app and stay on top of the...

Wry easy app and stay on top of the DD Reviewed on: 13th February 2026

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