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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great experience so far

So far experience has been great. Keep it up. Reviewed on: 15th February 2024

Since I have opened the account with Chase I have no...

Since I have opened the account with Chase I have no isse with it. cashback I get is great. Reviewed on: 15th February 2024

Brilliant.

Brilliant. I lost my card and it was sorted immediately. I received my new card within a couple of days. There is someone (maybe AI) not sure but they answer any questions straight away. If it is AI they understand what you are saying, no problem Reviewed on: 15th February 2024

Good customer service

Never encountered any problems with chase bank. Reviewed on: 15th February 2024

First class bank easy to use app I couldn't be...

First class bank easy to use app I couldn't be happier Reviewed on: 15th February 2024

It is very easy to open account with Chase.

It is very easy to open account with Chase. You can then get 1% cashback on the first £1,500 of your everyday debit card spend every month for the first 12 months. Reviewed on: 15th February 2024

Good experience easy to understand and helpful

Good experience easy to understand and helpful Reviewed on: 15th February 2024

Absolutely brilliant banking experience, ticks ever...

Absolutely brilliant banking experience, ticks every box Reviewed on: 15th February 2024

every time I call they serve me very well and I have...

every time I call they serve me very well and I have never had problems with this bank Reviewed on: 15th February 2024

Excellent and helpful banking.

Excellent and helpful banking. Easy and safe to use Reviewed on: 15th February 2024

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