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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Chase are a fantastic bank

Chase are a fantastic bank with outstanding customer service and have been rapid to resolve any issue or problem that has come up for any reason, for example fraudulent activity being tackled and refunded in less than 24 hours Reviewed on: 15th February 2024

Very easy to manage, save money and earn money by ca...

Very easy to manage, save money and earn money by cash back. Reviewed on: 15th February 2024

Great phone app, very easy to use.

Great phone app, very easy to use. I love the way I get an instant message to confirm every payment I make, as well as getting interest on my cash before it is spent. Reviewed on: 15th February 2024

Older person who has found current acc to be easy to...

Older person who has found current acc to be easy to use and efficient. Reviewed on: 15th February 2024

Excellent service

Very efficient. Professional and quality customer experience. Always keeping me informed of whats happening and any products that may be deemed useful.Also the round up on my current account is also a good idea. Reviewed on: 15th February 2024

Fab so easy and I love the cash back

Fab. East to use app and great cash back and interest options for customers Reviewed on: 15th February 2024

Good banking experience

Easy access and website straight forward to navigate. Reviewed on: 15th February 2024

Straitforward account opening process.

Straitforward account opening process. Great communication. Easy to use app.Grat account conditions Reviewed on: 15th February 2024

Very informative

Since joining I have found that every thing is easy to use and provides you with lots of information about your transactions Reviewed on: 15th February 2024

Easy to bank

It's great that it's so easy to bank with Chase, and a bonus that there's no charges when abroad. Reviewed on: 15th February 2024

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