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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

cash back is good but only last for a year

cash back is good but only last for a year Reviewed on: 15th February 2024

First class bank

Brilliant can’t fault them first class service best app Reviewed on: 15th February 2024

Easy and safe banking on smart phone.

Easy and safe banking on smart phone. Good saving from 1% cash back on daily shopping. Reviewed on: 15th February 2024

Excellent service and interest savings rates.

Excellent service and interest savings rates. Reviewed on: 15th February 2024

Good communication and easy to use app provides an e...

Good communication and easy to use app provides an excellent banking experience Reviewed on: 15th February 2024

Always been spot on with Chase, communications very...

Always been spot on with Chase, communications very quick and easy. Good savings rates, good benefits, very easy app to use and easy to transfer money in or out. Reviewed on: 15th February 2024

I can't fault Chase

I opened my account with Chase in 2022, and I can't fault them. The introductory 1% cashback on card spending is like free money, and adds up on your everyday spending. The app itself is so easy to use, if like me you have a savings account you can easily move money between the accounts. From a security perspective, Chase are faultless. I was making a fairly sizeable payment to a contractor; the app showed me a message to say the payment had been held, and that I should call them. I duly did, and bearing in mind this was at 10:45pm, I got straight through to someone. They asked me lots of questions about the company I was paying, and were able to verify that the company was a legitimate business. Less than 5 minutes on the phone, and the payment was completed. This gives me proper peace of mind, and I wonder why the 'big' UK banks can't deliver this level of service. Other significant benefits include no charges for using your card abroad, or withdrawing money. Again, I wonder why the UK banks are still in business with their extortionate international charges. Reviewed on: 15th February 2024

Great customer service and excellent rates for saving

Great customer service and excellent rates for saving Reviewed on: 15th February 2024

Fab Bank

Always kept informed, easy access to my account. Bonus of earning on expenditure. Reviewed on: 15th February 2024

Everything is nice.

Everything is nice. Have no any problems at all. Reviewed on: 15th February 2024

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