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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

21% decrease in 5 star reviews

in the past 90 days

78% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Excellent customer service and extremely easy to use...

Excellent customer service and extremely easy to use app Reviewed on: 15th February 2024

Find it convenient and efficient

Find it convenient and efficient Reviewed on: 15th February 2024

Amazing customer service, cashback rewards are unmat...

Amazing customer service, cashback rewards are unmatched!! Amazing savings accounts rates too and super easy to use app Reviewed on: 15th February 2024

Top marks for app

No dealings with Customer service, thus neutral ranking. Top marks for the app as it is easy to use, with (so far after 9 months) no problems Reviewed on: 15th February 2024

Easy to use

Easy functional app made very simple and friendly Reviewed on: 15th February 2024

Very easy to use app and excellent customer service...

Very easy to use app and excellent customer service even at 2am when someone is trying to scam me by trying to take money out of my account. Reviewed on: 15th February 2024

Painless from start to finish.

Painless from start to finish. Everything just works. The app is pleasant and unintrustive. The ability to hide certain accounts in the app is brilliant too. I like it. I’m a big fan of the 1% cashback too. Reviewed on: 15th February 2024

I was very wary about online banking but Chase made...

I was very wary about online banking but Chase made it so easy to set up. Now I love the ease of my online banking. The roundup option soon mounts up to give a little extra savings. Reviewed on: 15th February 2024

Reliable easy to use app with cashback offer on debi...

Reliable easy to use app with cashback offer on debit card usage on the current account Reviewed on: 15th February 2024

Brilliant no fuss banking excellent customer service...

Brilliant no fuss banking excellent customer service never on hold for more than seconds then exceedingly knowledgeable and helpful staff. Brilliant fraud protection Reviewed on: 15th February 2024

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