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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

A hassle free experience...

What a hassle free experience, easy to register and easy to use. New features being added all the time, not long before I can ditch my high-street bank account entirely! Reviewed on: 15th February 2024

Easy access on the app!

Easy access on the app! Transfer cash from chase bank to savings fast . Good rates for saving , cash back v good , Reviewed on: 15th February 2024

CHASE is the future

efficient and user friendly and so up to date regarding modern day banking. Reviewed on: 15th February 2024

Great account.

Great account, easy to set up and use. Reviewed on: 15th February 2024

The future of banking

Simple to use and easy to understand fast and informed payments and transfers Reviewed on: 15th February 2024

I love my Chase account.

I love my Chase account. The app is simple to navigate and I can see, at a glance, what my money is doing. The savings pots are great and help me keep on top of my spending and the rewards are generous. Reviewed on: 15th February 2024

Excellent customer service and interest rates

Excellent customer service and interest rates Reviewed on: 15th February 2024

I love the 1% cashback and the savings.

I love the 1% cashback and the savings. Reviewed on: 15th February 2024

I love this bank account and all its functions

I love the chase bank account - and online banking app it is easy to use. I have face recognition set up so its quick access. love the round up function to save money into another account. love the cash back on selected purchases. the statements are easy to read and break down my spending. no complaints at all. Reviewed on: 15th February 2024

As a senior, it’s great to have a banking...

As a so-called “senior” it’s great to have a banking app that’s so easy to navigate and use. Thank you Chase! Reviewed on: 15th February 2024

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