Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

View other Chase Bank products

4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews Write a review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Excellent customer service

Easy to use the App. Got through on the telephone when needed with no delay. The member of staff was courteous and solved the problem Reviewed on: 15th February 2024

Awesome Service

Chase customer service is awesome. They have made banking easy and stress free Reviewed on: 15th February 2024

Would recommend

Simple to use, customer friendly Reviewed on: 15th February 2024

Call centres are in The Phillipines.

Call centres are in The Phillipines. I would have expected it to be UK based. Seem to have little banking knowledge when something unexpected happens. Reviewed on: 15th February 2024

Best UK Current Account

Probably the best UK bank account due to rewards, flexibility and ease of use. Very convenient. Good customer service. only drawback is inability to pay in cheques through the app. Reviewed on: 15th February 2024

Always excellent

Always excellent have been with them almost a year and a definite market leader Reviewed on: 15th February 2024

Trust me! It’s a great bank

I enjoy using my chase account, it’s not stressful to manage - keep up the good work Reviewed on: 15th February 2024

Chase keeps it simple and rewards

Chase has made things real simple, easy to do business, transferring of money to other accounts, savings, and rewards for making purchases, not many banks do that. Reviewed on: 15th February 2024

Easy to use app and convenient to move money around...

Easy to use app and convenient to move money around and securely pay for transactions Reviewed on: 15th February 2024

The bests one out there by far.

The bests one out there by far. Great interest rate. Reviewed on: 15th February 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from ICICI Bank 4.12 from 2 reviews
Current Account
from Post Office 3.60 from 4 reviews
Student Bank Account
from HSBC 3.74 from 20 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.83 from 23032 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub