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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Communication levels are excellent and the app is ve...

Communication levels are excellent and the app is very user friendly. Reviewed on: 15th February 2024

Very pleased with the immediate notification of spen...

Very pleased with the immediate notification of spending on the account sometimes while I’m still at the checkout! Reviewed on: 15th February 2024

Chase Bank can give me savings with good returns.

Chase Bank can give me savings with good returns. Reviewed on: 15th February 2024

It's was easy to set up, easy to use and worked easi...

It's was easy to set up, easy to use and worked easily on holiday. Love the round up saver too Reviewed on: 15th February 2024

Chase provides amazing customer service...

Chase provides amazing customer service through their personalized chat platform and they offer great products. The app is simple and has everything I need to analyze my accounts. Reviewed on: 15th February 2024

Fab banking with Chase

A very helpful bank whether a current account or savers account great service and rewards Reviewed on: 15th February 2024

I have had no issues with the app it has always work...

I have had no issues with the app it has always worked for me whenever I need to access my finances. Scheduled maintenance is communicated clearly ahead of time and is always during times that are least disruptive. The app has worked perfectly from the day I downloaded it. Reviewed on: 15th February 2024

Quality Bank

Fantastic bank, everything just works, customer service is rapid. Only negative is I can’t get cash in cheques via taking a photo but that’s the only negative right now. Reviewed on: 15th February 2024

Super efficient and quick customer service

Super efficient and quick customer service Reviewed on: 15th February 2024

FriendlyVery fast

Very fast to respond to queries on chat and online via email or by phone Reviewed on: 15th February 2024

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