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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great bank

Great bank, very helpful, great value Reviewed on: 15th February 2024

Easy to use app, good rates and able to use abroad

Easy to use app, good rates and able to use abroad without fees is very good. Reviewed on: 15th February 2024

Earn money from daily expends.

Earn money from daily expends. 1% return for mt expends. Reviewed on: 15th February 2024

Chase customer service are top rate.

Chase customer service are top rate. No waiting ages to have your issue fixed or a query answered. You get a response back promptly. With 1 cashback on your purchase. Whats not to like about this current account. Reviewed on: 15th February 2024

Chase benefits

I love the account. If I have had any queries, they are dealt with promptly, cash back & round up are great features to save some additional funds. Reviewed on: 15th February 2024

its easy and trustworthy to use.

its easy and trustworthy to use. Reviewed on: 15th February 2024

Brilliant & easy to use service.

Brilliant & easy to use service. Intuitive & extremely helpful when explaining money matters particularly saving. Reviewed on: 15th February 2024

Since opening an account I have found chase app easy...

Since opening an account I have found chase app easy and straightforward to use. Reviewed on: 15th February 2024

Very easy to use good savings rate very happy

Very easy to use good savings rate very happy Reviewed on: 15th February 2024

above and beyond

i lost my phone so could not get on to chase banking app. really helpful CSR lady transfered some money for me after some checks where completed. really got me out of a jam Reviewed on: 15th February 2024

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