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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Love the cash back , good apr on saving acc

Love the cash back , good apr on saving acc Reviewed on: 15th February 2024

I absolutely love how easy the app is to use.

I absolutely love how easy the app is to use. Even when on holiday it’s fantastic. Excellent interest rates on savings and current accounts and cash back is great! Thoroughly recommend Reviewed on: 15th February 2024

Chase excellent customer support.

Chase customer support was excellent for me when I had an issue with a cash machine error. Swiftly resolved my issue, excellent customer service. Reviewed on: 15th February 2024

I have had a good experience with the bank and no is...

I have had a good experience with the bank and no issues so far Reviewed on: 15th February 2024

The Way Banking Should Be!

Chase have the best tech to make managing my money really easily. Everything is seamless and frictionless but at the same time feels really secure. And when I have a query their customer service team is super responsive and I've never had a bad interaction. Reviewed on: 15th February 2024

So easy to use!

From my experience with the many different banks, Chase has been the best in terms of digital services, the app is super fast, simple, and easy. Reviewed on: 15th February 2024

Great Bank!!

Great bank yo save with and use on a daily basis. Excellent reward scheme Reviewed on: 15th February 2024

Easy to deal with.

I like the way I can earn "cash back" on my purchases, plus dealing with a member of the chase staff is simple, someone answers your call promptly and your not left waiting in a queue. Reviewed on: 15th February 2024

It has been a superb experience for me with Chase Bank.

It has been a superb experience for me with Chase Bank. It is extremely easy to open a bank account - simply provide personal details and prove your identify on the App and it takes less than three days for me to get the approval. Reviewed on: 15th February 2024

Responds instantly to any queries.

Responds instantly to any queries. Reviewed on: 15th February 2024

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