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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Would recommend Chase account

I opened my chase account after most high street banks in the UK started closing their branches. I found it easy to set up and easy to use. Reviewed on: 15th February 2024

Very responsive, really easy to access and use

Very responsive, really easy to access and use Reviewed on: 15th February 2024

Banking for 21 century

Easy to open account. Great communication. Always looking for ways to improve the banking experience. Competitive interest rates and excellent incentives. Simple to navigate app. Reviewed on: 15th February 2024

Seamless experience.

Seamless experience. I’ve recommended friends still using brick and mortar banks to switch to Chase. Reviewed on: 15th February 2024

Amazing Bank

Since the day I opened my Chase account I have been recommending them to everybody. Customer service is always quick and to the point, but friendly and accommodating. The rewards system is obviously great, but to have it all backed up with great service makes them a brilliant bank in my eyes. Reviewed on: 15th February 2024

Good for travel and saving, good rewards and saving...

Good for travel and saving, good rewards and saving ideas. Need to improve on being able to pay cash in. Reviewed on: 15th February 2024

App is so easy to use.

App is so easy to use. Any problem you send a message via app and response is immediate. Reviewed on: 15th February 2024

Easy to use App

Great easy to use App’ it lets you know what you have spent and where at the end of the year! So you know exactly where your money has been spent Amazing! Reviewed on: 15th February 2024

Easy to set up and love the fact I earn money when s...

Easy to set up and love the fact I earn money when spending Reviewed on: 15th February 2024

Seamless integration of savings and investment accou...

Seamless integration of savings and investment accounts in one app Reviewed on: 15th February 2024

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