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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Any time I've contacted customer service my problem...

Any time I've contacted customer service my problem has been resolved speedily and without fuss can't rate highly enough Reviewed on: 15th February 2024

top account

Never had a problem with my account Reviewed on: 15th February 2024

Great experience

Easy to use. Was straight forward to cancel card number Reviewed on: 15th February 2024

Very easy to use app.

Very easy to use app. Phone service very friendly and professional. So glad I changed bank from a high street branch. Reviewed on: 15th February 2024

Ace Chase!

After Revolt Chase are Ace! Revolt let me down in Europe so I switched to Chase with no regrets! Reviewed on: 15th February 2024

Chase have been nothing short of amazing, I’m reall...

Chase have been nothing short of amazing, I’m really impressed by the customer service I have received from Chase customer service. Reviewed on: 15th February 2024

Love the early warning for upcoming standing orders

Love the early warning for upcoming standing orders Reviewed on: 15th February 2024

Excellent customer service

Good interest rate and excellent customer service, very easy to contact and the App is very easy to use Reviewed on: 15th February 2024

Fairly new customer, totally satisfied.

Have being using Chase for just over a year. Found the whole experience excellent. No negatives, so easy to manage on line/mobile. Makes banking a pleasure rather than frustrating. Been with my other bank for over 20yrs, they are good but Chase is so much easier to use. Top-up system is great, hidden savings without hassle. All round success for me. Reviewed on: 15th February 2024

So quick and easy to set up no fuss feels...

So quick and easy to set up no fuss feels safer to use Reviewed on: 15th February 2024

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