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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great customer service

I was recently holidaying in India and had some issues with my card. I contacted the bank via a chat and they helped me within minutes. I was very impressed and happy that I could use my card whilst away. I will continue banking with Chase for the foreseeable. Future. And will definitely recommend this bank to others. Reviewed on: 15th February 2024

Fab Account

The Chase account offers great ways to keep an eye on your money and also save via interest earned and the round up service. From initial set up to managing my money the Chase App is user friendly and a joy to work with Reviewed on: 15th February 2024

Excellent, modern bank

I have had an excellent experience with Chase. As a lady who loves to shop, having 1% cash back felt like a real treat. The savings account, and of course being able to split my account into several savings accounts with the same amount of interest, has been an absolute breeze to set up and maintain. I’ve saved so much money. In addition to this, the app and customer service have been top notch- I always get prompt replies and help when I need it. The app is modern and easy to use, and I have always felt a sense of security with Chase’s approval check messages before online purchases. I love the ability to freeze and defrost my card with the tap of a screen! Reviewed on: 15th February 2024

Ease of use.

Ease of use. Great rewards & great interest rates. I also love the round ups Reviewed on: 15th February 2024

Excellent Banking Application

Easy to use application and lots of useful features such as managing debit card and seeing interest statements for each tax year Reviewed on: 15th February 2024

No Fees - Excellent Perks - Great Service

Some of the best perks out there, unless you want a credit card that costs hundreds per year. Great service, always a human on the other end of the phone when needed. The bankiong app has a good roundup feature, saving made easy. Interest rates are some of the best out there too! Reviewed on: 15th February 2024

Chase is great banking!

Great Banking! Easy access to get to my account online with no lengthy barriers to overcome as per other banks. Customer Service excellent by phone. Straight through and quickly resolved. Well informed of any action on my account whether today or future. Reviewed on: 15th February 2024

The 1% cashback is better than any credit card

The 1% cashback is better than any credit card Reviewed on: 15th February 2024

Ease of use and instructions are easily undrrstood

Ease of use and instructions are easily undrrstood Reviewed on: 15th February 2024

Easy money

Fast efficient friendly service . Gives you more control with more in your pocket Reviewed on: 15th February 2024

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