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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49007 reviews)

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4.86

Based on 49,007 reviews, last reviewed 14th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazing bank! Amazing bank! 10/10 customer service with amazing perks such as cashbback and round up !! Reviewed on: 14th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49007)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Fantastic service from a top bank

In the time I’ve been with Chase I’ve always received excellent customer service if I’ve even had a problem I just call and they sort it straight away and they are available 247 so can’t ask for any more Reviewed on: 13th February 2026

The app is very easy to navigate,

The app is very easy to navigate, Reviewed on: 13th February 2026

Easy to use Saving rates and app is very user...

Easy to use Saving rates and app is very user friendly Reviewed on: 13th February 2026

Love Chase bank!

Love Chase bank! Have been with them for years and have always had excellent service. The cashback is great too Reviewed on: 13th February 2026

Chase bank is the best bank I’ve ever had

Chase bank is the best bank I’ve ever had and I’ve been with every bank. No bank support even compares to chase bank support. Even though they don’t have any branches as far as I’m aware in the UK they have the best and fastest customer service. The bank app is the most user friendly interface and smashes out all other banks interfaces by miles. Downtime is always mentioned if they are doing maintenance on the app. Very easy to access your card and details. Chase bank should win the award without a doubt. Reviewed on: 13th February 2026

Any queries or issues resolved fast and efficiently.

Any queries or issues resolved fast and efficiently. Account details very clear and easy to understand. Regular updates regarding products, legislation, interest rate are sent by email and also in the app. Reviewed on: 13th February 2026

Easy and trouble-free banking

Until this Financial year, Chase offered competitive interest on its savings account. The supporting app and processes are no-nonsense and effective. Transferring money between savings and current account is very easy. The Chase anti-fraud algorithms protected me from a scammer. Reviewed on: 13th February 2026

Absolutely brilliant experience from opening the acc...

Absolutely brilliant experience from opening the account to the present day Reviewed on: 13th February 2026

Excellent banking very easy to use

Excellent banking very easy to use Reviewed on: 13th February 2026

Easy to use app and slick interface

Easy to use app and slick interface Reviewed on: 13th February 2026

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