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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

The easiest way to bank

I haven't had the need to contact them because the app works so well. Communication is excellent. Reviewed on: 15th February 2024

Best bank by far.

Best bank by far. Free banking abroad, easy to set up, good interest rates, good ideas for saving, keep everyone in the loop. I have recommended this account to eight people and they all started an account and love it too. Reviewed on: 15th February 2024

Recently moved to chase & received nothing but quick...

Recently moved to chase & received nothing but quick & efficient service. Reviewed on: 15th February 2024

very easy to use, and nice to have some cashback

very easy to use, and nice to have some cashback Reviewed on: 15th February 2024

Chase bank - excellent customer service.

Chase bank - excellent customer service. They go further to make sure you have a great experience within the application and with their bank. The bank are responsive to any queries you may have. I had an initial issue with transferring or receiving money from abroad. They quickly resolved this for me and communicated it throughout. Reviewed on: 15th February 2024

Great bank, good benefits plus cashback

Easy, to open and operate. Fee free foreign withdrawals, good saving GS rate, excellent top-up rate Reviewed on: 15th February 2024

Easy to use app.

Easy to use app. Quick and helpful customer service. Reviewed on: 15th February 2024

Very friendly if I ever want a question or query ans...

Very friendly if I ever want a question or query answered. Reviewed on: 15th February 2024

Excellent bank

Excellent bank always have access to my cash anywhere in the world and 0% Apr Reviewed on: 15th February 2024

New customer - pleasantly surprised

I'm a new customer to Chase this year, having been recommended by a family member, and have been pleasantly surprised by the ease and accessibility of the app, the range of products, decent interest rates offered and general enjoyment I've received from banking with Chase so far. Reviewed on: 15th February 2024

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