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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Very easy to open an account ,servicing the account...

Very easy to open an account ,servicing the account is very straightforward ,it also offers consistent value for money with its rewards.The account is very fast on notifications and interacts with my tech flawlessly.The service from the staff either by phone or chat is prompt competent and helpful and am very pleased to have opened this account and have no regrets and no reservations in recommending it to my family and friends who have also been very satisfied . Reviewed on: 15th February 2024

Great Account

Great account. Very simple to use and great customer service. Interest rates and round ups are fab. Reviewed on: 15th February 2024

Great service, the cashback is a great incentive.

Great service, the cashback is a great incentive. The top up is also a good way to get some savings without noticing it! Reviewed on: 15th February 2024

I have current and savings accounts and use it abroa...

I have current and savings accounts and use it abroad absolutely amazing it instantly let's me know how much my transaction was and no fees would never use any other bank, also savings such a good rate and any transactions are immediate have recommended to many people Reviewed on: 15th February 2024

Excellent bank, good cash back deal, friendly custom...

Excellent bank, good cash back deal, friendly customer service staff. Well designed app which is easy to use. Reviewed on: 15th February 2024

Chase have changed my perception of banking in UK

Chase are so easy to bank with. Their app is so informative and expenditure and income are shown instantly. Their reward scheme for spending and their roundup on purchases makes saving easy. They also give 1% on current account balances Reviewed on: 15th February 2024

I love the app and it's ease of use and the 1% cash...

I love the app and it's ease of use and the 1% cash back Reviewed on: 15th February 2024

Very Good

I have a very good experience and nice to back with Reviewed on: 15th February 2024

Love Chase bank.

Love Chase bank. Rewards are excellent. Great to use abroad. Best rate. Like the round up option and who doesn’t like 1% cashback on purchases. Reviewed on: 15th February 2024

Great service.

Easy to open the account, the app is very easy to use. Great service. Reviewed on: 15th February 2024

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