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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great app to use with easy access to savings.

Great app to use with easy access to savings. The interest rates for savings could be higher. Reviewed on: 15th February 2024

great would reccomend to every one

great would reccomend to every one Reviewed on: 15th February 2024

Chase - a refreshing new player in UK banking

I was prompted to open a chase account when I went to California - I wanted a bank account which didn't charge me everytime I made a transaction abroad. Since then I have used it more and more, encouraged by the 1% cashback and high interest paid on my saving accounts. I also like the ease to set up additional accounts which I can see all at once. I have previously banked with Lloyds and have a First Direct account - my Chase experience is by far the best and most rewarding. Reviewed on: 15th February 2024

Interest and a good app

I like to have an interest-earning current account as well as benefits like cash-back and round-up. The app is easy to use and understand. Reviewed on: 15th February 2024

Chase current account top notch

Very good customer service available 24/7 on the app. The 1% cash back is a brilliant addition also no complaints. Reviewed on: 15th February 2024

Fantastic product with great App

Fantastic product with great App Reviewed on: 15th February 2024

Great account, great service, flawless transactions.

Great account, great service, flawless transactions. Nothing beats this account for ease of use in the UK and overseas. Best cash back in the UK. Helpful when you need them. Reviewed on: 15th February 2024

Great service, easy to navigate.

Great service, easy to navigate. Reviewed on: 15th February 2024

Excellent service and products together with cash ba...

Excellent service and products together with cash back on your spend. The app makes it easy to track your transactions Reviewed on: 15th February 2024

Great Bank

Never had an issue with them. Customer Services always a pleasure to deal with Reviewed on: 15th February 2024

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