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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

7215% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

An all round brilliant card

Using the card abroad is absolute brilliant, especially when you don’t speak the language as you don’t need to fumble for currency at the checkout. The exchange rates are just the best as I always pay in the local currency . Reviewed on: 15th February 2024

Great user experience and faultless customer service

Chase has a great interface and it's easily the best user experience of any bank I've ever been a member of - and that's a fair few. Faultless customer service too. Reviewed on: 15th February 2024

Brilliant app

Brilliant app online good records kept and easy to see at a glance Reviewed on: 15th February 2024

Excellent service, very competitive interest rates,...

Excellent service, very competitive interest rates, excellent help centre. Reviewed on: 15th February 2024

Modern approach to customer needs

It just works like a bank should. Customer focussed not organisation first approach like traditional high street banks. Chase understands the modern needs of their customers Reviewed on: 15th February 2024

Excellent Banking .

Never had a problem with Chase. Communication is excellent and the app is easy to use. Reviewed on: 15th February 2024

The best bank I’ve ever used.

The best bank I’ve ever used. Great customer service, easy to use app. Excellent interest rate for a current account. I have a Chase savings account too and it takes seconds to transfer money between accounts to maintain the best interest rates on my balance. Reviewed on: 15th February 2024

I had my chase account for a few months now and had...

I had my chase account for a few months now and had no problems at all with the service Reviewed on: 15th February 2024

Fantastic service

Whenever I have had a question chase answer straight away. Great customer service! Reviewed on: 15th February 2024

It is so easy to set up and use.

It is so easy to set up and use. Introduced my Mum to it and she found it easy too. Reviewed on: 15th February 2024

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