Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

View other Chase Bank products

4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews Write a review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

An all round brilliant card

Using the card abroad is absolute brilliant, especially when you don’t speak the language as you don’t need to fumble for currency at the checkout. The exchange rates are just the best as I always pay in the local currency . Reviewed on: 15th February 2024

Great user experience and faultless customer service

Chase has a great interface and it's easily the best user experience of any bank I've ever been a member of - and that's a fair few. Faultless customer service too. Reviewed on: 15th February 2024

Brilliant app

Brilliant app online good records kept and easy to see at a glance Reviewed on: 15th February 2024

Excellent service, very competitive interest rates,...

Excellent service, very competitive interest rates, excellent help centre. Reviewed on: 15th February 2024

Modern approach to customer needs

It just works like a bank should. Customer focussed not organisation first approach like traditional high street banks. Chase understands the modern needs of their customers Reviewed on: 15th February 2024

Excellent Banking .

Never had a problem with Chase. Communication is excellent and the app is easy to use. Reviewed on: 15th February 2024

The best bank I’ve ever used.

The best bank I’ve ever used. Great customer service, easy to use app. Excellent interest rate for a current account. I have a Chase savings account too and it takes seconds to transfer money between accounts to maintain the best interest rates on my balance. Reviewed on: 15th February 2024

I had my chase account for a few months now and had...

I had my chase account for a few months now and had no problems at all with the service Reviewed on: 15th February 2024

Fantastic service

Whenever I have had a question chase answer straight away. Great customer service! Reviewed on: 15th February 2024

It is so easy to set up and use.

It is so easy to set up and use. Introduced my Mum to it and she found it easy too. Reviewed on: 15th February 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Select Platinum Current Account
from RBS 3.41 from 42 reviews
Classic Account
from Lloyds Bank 3.91 from 800 reviews
Cash Card Account
from Barclays 4.61 from 143 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.83 from 23032 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub