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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great bank and easy to use App.

Great bank and easy to use App. No complaints at all Reviewed on: 15th February 2024

Easy to use

Easy to use Chase as an online bank with a clean user interface on the app and informative spending tracking Reviewed on: 15th February 2024

Very helpful and very easy banking process and secur...

Very helpful and very easy banking process and secure service. Reviewed on: 15th February 2024

Good all rounder

Good service, good offers, helpful customer services Reviewed on: 15th February 2024

Great products, great rates and great customer service.

Great products, great rates and great customer service. Reviewed on: 15th February 2024

Excellent

Excellent. Great customer service. Excellent rates. Amazing benefits Reviewed on: 15th February 2024

Excellent app

Haven’t used customer service due to no need but the app is fantastic and the rates are competitive Reviewed on: 15th February 2024

Easy to use app.

Easy to use app.Quick response to queries.No fees abroad.Love round up and cashback.Easy to open several savings pots too Reviewed on: 15th February 2024

Started use them alongside my other bank to keep an...

Started use them alongside my other bank to keep an eye on my leisure activity costs. So far it is working well. Reviewed on: 15th February 2024

Best bank

I can always get hold of someone on the live chat 24/7 who sort everything out. the only thing I would say is you can’t pay cash in however this isn’t a problem as can pay into my NatWest and transfer across and then I qualify for the cashback also. The cashback is amazing. Best bank I’ve had Reviewed on: 15th February 2024

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