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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48941 reviews)

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4.94

Based on 48,941 reviews, last reviewed 27th Mar 2026

448400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy and efficient Easy to use app. Any transactions are carried out efficiently and quickly. Reviewed on: 27th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48941)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

Great bank, great service and they offer great servi...

Great bank, great service and they offer great services. Reviewed on: 13th February 2026

I love chase I use it for my every day banking it’s...

I love chase I use it for my every day banking it’s easy to use plus the customer service is brilliant the app itself is so simple to use I’ve even managed to get my dad to set up a account and he now can do online banking which he’s never been able to do before ! He’s (65) and useless with technology so I would highly recommend chase to anyone and everyone ! Reviewed on: 13th February 2026

I use the bank for use on Holiday and for saving

I use the bank for use on Holiday and for saving Holiday spends Reviewed on: 13th February 2026

Easy to open , quick payments and does what it says...

Easy to open , quick payments and does what it says on the tin! Reviewed on: 13th February 2026

Great accounts

Easy access to money, like that you can open different saving pots. Like the round ups and cashback Reviewed on: 13th February 2026

It's easy and straightforward.

It's easy and straightforward. App is great, cashback and roundup build up nicely in the background Reviewed on: 13th February 2026

When I've contacted customer service they have been...

When I've contacted customer service they have been very helpful and got my problem sorted Reviewed on: 13th February 2026

Great saving rates, easy to use app, fantastic service

Great saving rates, easy to use app, fantastic service Reviewed on: 13th February 2026

Excellent customer service.

Excellent customer service. Could offer some interest on account. No ISAs offered Reviewed on: 13th February 2026

It’s a great bank .

It’s a great bank . The app is excellent also the cash back Reviewed on: 13th February 2026

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