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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Great app very flexible in moving money around

Great app very flexible in moving money around Reviewed on: 15th February 2024

I have recommended Chase to ALL my family who have o...

I have recommended Chase to ALL my family who have opened both saver and current accounts. The app is easy to use with excellent service and maintains an excellent interest rate too. Reviewed on: 15th February 2024

Chase is an amazing bank I’ve never had any problems...

Chase is an amazing bank I’ve never had any problems with it! Great interest rates and I love that you get notified when you spend or when you get money in! So easy and efficient to use. The best features are the round up feature and the 1% Cashback on every purchase once you pay £500 in every month. No complaints just a trustworthy, secure bank Reviewed on: 15th February 2024

1% cash back and no fee in EU

Very good, also no transaction fee in EU. I really enjoy the 1% back for all daily usage. Reviewed on: 15th February 2024

Positive - good rating

I have not major issues which is a good sign of a bank Reviewed on: 15th February 2024

Easy to use, clear communications and helping me to...

Easy to use, clear communications and helping me to save via nutmeg too Reviewed on: 15th February 2024

I needed an account for travelling and organising

I opened the account in order to organise a good way to spend while travelling in Canada from uk for a long trip last summer. It worked perfectly, very good exchange rate, plus1% cash back! Absolutely brilliant. Also opened and used 3 connected savings accounts to keep my kids holiday money separated and able to keep track of their spending. Still use the current account daily for household budgeting. Reviewed on: 15th February 2024

They are simply the best.

They are simply the best. Quick to answer and have competent people in their customer service. Onboarding is smooth and simple. Transactions are made easy. And the most important they have the best insensitive! Fantastic job Chase! Reviewed on: 15th February 2024

Easy to use app.

Easy to use app. Transfers are super easy and secure Reviewed on: 15th February 2024

God tier customer service with helpful and resolvabl...

God tier customer service with helpful and resolvable attitude. Also, clear interface with great return. That is an ideal bank for me. Reviewed on: 15th February 2024

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