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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48943 reviews)

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4.94

Based on 48,943 reviews, last reviewed 27th Mar 2026

448500% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

an excellent bank. I like Chase bank they’re alright. The only thing I would’ve liked to have seen is a bank in London or England. It doesn’t have to be any particular c... Read more Reviewed on: 27th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48943)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Excellent customer service.

Excellent customer service. Could offer some interest on account. No ISAs offered Reviewed on: 13th February 2026

It’s a great bank .

It’s a great bank . The app is excellent also the cash back Reviewed on: 13th February 2026

Security is excellent

Security is excellent. Always a call to double check if a large amount changes hands Reviewed on: 13th February 2026

Easy access and always helpful.

Easy access and always helpful. App provides all the information needed and customer service are quick and responsive when needed Reviewed on: 13th February 2026

Great online banking service provider

Great online banking service provider Reviewed on: 13th February 2026

Great app

Chase current account has a handy, straightforward app that makes banking a breeze. The cashback offer gives you a little extra in your savings every month and the roundups build up very quickly. Reviewed on: 13th February 2026

Customer service

A great online bank offering great customer service Reviewed on: 13th February 2026

Top quality customer service.

Top quality customer service. App is easy to use, provides everything I need at a glance. Easy card management with card number not visible is great. Switching to Chase was one of my better ideas in 2025 Reviewed on: 13th February 2026

Chase is amazing bank

Chase is amazing and reliable bank which I always use when I go to abroad. Reviewed on: 13th February 2026

Chase current account

Chase Bank offers a strong digital experience and practical features like in-app budgeting and cashback, but it’s not the best fit for everyone — especially if you’re after full high-street banking services or consistently high interest rates. Many customers appreciate its simplicity, while others become frustrated when benefits change or service issues arise. Reviewed on: 13th February 2026

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