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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Easy, quick and efficient service.

Easy, quick and efficient service. Have had no problems since set up. Reviewed on: 15th February 2024

Transparent banking.

Transparent banking. Clear guidelines and conditions. Rapid response from customer service. Exceeds my expectations Reviewed on: 15th February 2024

Great free perks to the account such as cashback.

Great free perks to the account such as cashback. Love that you can roundup to encourage saving too. Reviewed on: 15th February 2024

Easy to use app.

Easy to use app. Great value and useful linked savings account. Reviewed on: 15th February 2024

Their bank is amazing and customer support is always...

Their bank is amazing and customer support is always there to help for anything you need, being part of JP Morgan really for me their new app brings a whole new world of possibilities and to become the best banking app in the world :) Reviewed on: 15th February 2024

Just easy and modern way of banking :)

Just easy and modern way of banking, good you get cashback with everyday spend and they have 24/7 customer service on hand. Reviewed on: 15th February 2024

Love chase

Tried multiple banks and chase has been the best one I have had, absolutely love the round up saver and the rate you get on it aswell. So easy to use and they value security which is amazing. Friendly and easy to use Reviewed on: 15th February 2024

I had a problem and i got in touch with chase and th...

I had a problem and i got in touch with chase and they sorted it with in ten minuets so other stuff there fast to reply il am so glad that i changed my bank because i wasn't getting any satisfaction with my other bank Reviewed on: 15th February 2024

My day to day use bank loved it and the cashback hel...

My day to day use bank loved it and the cashback helps a bit Reviewed on: 15th February 2024

Always helpful and amazing rates

Always helpful and amazing rates Reviewed on: 15th February 2024

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