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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Great app, great banking experience

Great app, great banking experience Reviewed on: 15th February 2024

I like the idea of Chase rewarding us for using thei...

I like the idea of Chase rewarding us for using their bank … consequently I always have a credit balance in my accountp Reviewed on: 15th February 2024

Very efficient service in Banking Sector

Very efficient service in Banking Sector Reviewed on: 15th February 2024

Five Star

They switched my current account, app is very easy to use and they provide interest on their accounts Reviewed on: 15th February 2024

Chase is not just another online banking platform...

Chase is not just another online banking platform; it's a game-changer in the financial industry. As a tech-savvy individual who values efficiency and convenience, I was thrilled to discover Chase, and it has exceeded my expectations in every aspect. First and foremost, the user experience is unparalleled. Navigating through the mobile app is seamless, thanks to its intuitive interface and responsive design. Whether you're checking your balance, transferring funds, or setting up automatic payments, everything is straightforward and user-friendly. One of the standout features of Chase is its commitment to security. With state-of-the-art encryption protocols and multi-factor authentication, I feel confident that my personal and financial information is safe and secure. The peace of mind that comes with knowing my assets are protected is invaluable. Another aspect that sets Chase apart is its exceptional customer service. Whenever I've had a question or concern, the support team has been prompt, knowledgeable, and courteous. Whether it's via live chat, email, or phone, I always receive a timely and helpful response. In terms of functionality, Chase offers a comprehensive suite of services that rivals traditional brick-and-mortar banks. From mobile check deposit to budgeting tools to investment options, Chase has everything I need to manage my finances effectively, all in one convenient platform. Moreover, Chase's competitive interest rates and minimal fees make it a cost-effective choice for anyone looking to maximise their savings and minimise unnecessary expenses. With Chase, I can trust that my money is working for me, not against me. Overall, I couldn't be more impressed with Chase. It has redefined my expectations of online banking and set a new standard for excellence in the industry. If you're looking for a modern, secure, and user-friendly banking experience, look no further than Chase. It's banking made simple, smart, and swift. Reviewed on: 15th February 2024

Excellent bank.

Excellent bank. Always there to provide support 24/7 and the products offered feel unmatched. Especially the cash back offer. Reviewed on: 15th February 2024

Refreshing Banking

Chase Banking is straightforward, easy to manage on the App and offers great functionality in terms of locating information and making transactions. It feels secure and not cumbersome (like some building societies) to access the App and do your banking. The cherry on top is the fabulous Rewards scheme which makes you feel valued as a customer. This should be a role model for (most) other banks!! Reviewed on: 15th February 2024

Great experience.

Great experience. Ease of access and ease of use. Very approachable. Reviewed on: 15th February 2024

Great benefits

Easy to use, no fees abroad and interest paid. Reviewed on: 15th February 2024

Great banking experience, easy to use app and fantas...

Great banking experience, easy to use app and fantastic benefits! Reviewed on: 15th February 2024

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