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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Amazing for abroad and at home.

I love the simplicity of the banking app and the benefit of receiving 1% cashback on everything you earn. I first got Chase as it has may benefits when spending abroad but I now also use it day to day at home as well. Reviewed on: 15th February 2024

Great and easy app to use.

Great and easy app to use. The only thing I would prefer is if there is an option to add money to the account directly from the chase app, not from actual bank transfer. Reviewed on: 15th February 2024

Champion Chase!

Faultless service since I registered with Chase. I have recommended Chase to my friends and family. Great savings rates.. Roundup and interest on current account spending is invaluable. Free overseas spending is another huge plus. Reviewed on: 15th February 2024

I had to phone chase customer services actually answ...

I had to phone chase customer services actually answered phone within two rings which is fantastic compared to other banks . I deal with other banks and I’ve had to wait at least 45 minutes before you can speak to someone . I would never open account with any bank again other than Chase bank absolutely brilliant service Reviewed on: 15th February 2024

Never had any problems using app

Never had any problems using app Reviewed on: 15th February 2024

Chase made possible my trip to Europe.

Chase made possible my trip to Europe. Their handling of exchange rates and no charges on the use of my card abroad have been an asset to me as I movr through various countries. Furthermore, the 1% cashback offered gives me a constant supply of small treats, so that since I am spending anyway I can earn a few delicious cups of coffee along the way! Reviewed on: 15th February 2024

Amazing service

Chase have been great any issues I have they are quick to solve, never had an issue with them, highly recommend Reviewed on: 15th February 2024

Advice for account

Needed chase to take safety block off account Reviewed on: 15th February 2024

I love the ease and interest rate.

I love the ease and interest rate. So easy and reliable service. Cashback is fab too Reviewed on: 15th February 2024

Excellent, easy to use banking app.

Excellent, easy to use banking app. Reviewed on: 15th February 2024

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