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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Customer service

Excellent customer service, have used 3 times and always had my query resolved. Reviewed on: 13th February 2026

Easy to use app.

Easy to use app. Straightforward and simple. Reviewed on: 13th February 2026

Fantastic Bank

Fantastic never had anything issues, and they do free currency exchange no fees Reviewed on: 13th February 2026

Current account use

Incredibly smooth platform, 1% cashback is a plus Reviewed on: 13th February 2026

Easy banking and customer service is great!

Easy banking and customer service is great! Reviewed on: 13th February 2026

Loving the cashback, round up and bonus features!

Loving the cashback, round up and bonus features! Reviewed on: 13th February 2026

Very helpful, always ready to assist.

Very helpful, always ready to assist. Reviewed on: 13th February 2026

Love chase for overseas travelling especially and lo...

Love chase for overseas travelling especially and love the round up and cash back offers Reviewed on: 13th February 2026

Always on the phone when you need them never directe...

Always on the phone when you need them never directed to an automated service and best off all cash back on your spending which helps chase the bank of the future always a head of the banking for it’s customers Reviewed on: 13th February 2026

Very easy to use

Very easy to use app fast quick. Reviewed on: 13th February 2026

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