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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Chase banking makes banking simplistic and feels mor...

Chase banking makes banking simplistic and feels more secure with appropriate safe guards in place. Always feel safe having my money in here. Reviewed on: 15th February 2024

It's extremely easy to use, help is only a tap away.

It's extremely easy to use, help is only a tap away. Very helpful, costumer service is fantastic Reviewed on: 15th February 2024

So easy to use, good perks.

So easy to use, good perks. Quick response to setting up and answering questions. Reviewed on: 15th February 2024

Good incentives, works everywhere

The app for my account took a little work to set up, and lots of photos to upload before I got it right, but once I had it up and running, it couldn't be easier, and it's hard to argue with the 1% incentive to use the card. The app also shows declined payments, which is a good security feature. Another nice feature is the round-up account, which pays 5% currently and is a good way to save without even noticing. I like the security of very little information on the card (the number can only be seen in the app). I was initially swayed by the ad plus MoneySavingExpert's recommendations, and 10 months later, I am still very pleased with this current account. The absolute best feature for me is being able to use the card overseas in local currency without paying a fee. I use it regularly in Ireland and throughout Europe, and I have used it as far away as Malaysia. Reviewed on: 15th February 2024

User friendly

Easy to use. App is very useful and user friendly l. Everything in one place that helps banking Reviewed on: 15th February 2024

Excellent service

I opened a Chase account due to the cashback scheme I read about online and since then have used other products from Chase as I was very impressed by easy operation and the communication from the bank. Reviewed on: 15th February 2024

I really love the 1% cashback scheme, best bank ever !

I really love the 1% cashback scheme, best bank ever !! Reviewed on: 15th February 2024

Excellent service. Beat banknever

Excellent service. Great nitufucations. Ease of use. Love the savings rate. Save the pennies is fabulous. Reviewed on: 15th February 2024

Great bank to be with

Easy to use app no problems with the way it's used Reviewed on: 15th February 2024

easy use and good beifits but one small problem and...

easy use and good beifits but one small problem and that is the id check with my face but after set up no problems Reviewed on: 15th February 2024

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