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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

A class above

First class service and a small amount of interest on the account leaves the high street banks far behind Reviewed on: 15th February 2024

Excellent banking with great customer service.

Excellent banking with great customer service. Also great rewards compared to other banks. Reviewed on: 15th February 2024

Excellent bank for everyday and also using abroad.

Excellent bank for everyday and also using abroad. Reviewed on: 15th February 2024

Good experience and smooth transactions.

Good experience and smooth transactions. Reviewed on: 15th February 2024

Being very elderly I didn’t think I would be capable...

Being very elderly I didn’t think I would be capable of handling this account but with encouragement and coaching from my son have found it very easy. Very pleased with the interest too, a none existent thing from my former bank. So easy to move money between my accounts. Reviewed on: 15th February 2024

It’s very simple to set up and easy to run.

It’s very simple to set up and easy to run. Takes a lot of the headache out of looking after your account. Reviewed on: 15th February 2024

Very easy and straightforward to use.

Very easy and straightforward to use. Easy to navigate and set up new accounts and saving goals Reviewed on: 15th February 2024

Simple easy to use online banking with a great savin...

Simple easy to use online banking with a great savings rate and 1%cash back ! Reviewed on: 15th February 2024

Simple, app based banking with great smart features.

Simple, app based banking with great smart features. Like the notifications and rewards too. Would recommend to friends. The linked instant access savings account is handy too with good interest paid monthly. Reviewed on: 15th February 2024

Excellent app, Excellent Service, Excellent Bank

Excellent app, user friendly. Staff always helpful either on the phone or by the chat messaging service. Great for cashback. Excellent at resolving purchasing issues with companies. Overall a great bank to be with. Reviewed on: 15th February 2024

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