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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Easy to use.

Easy to use. Getting interest as cash back. Best of all - no transaction frees when abroad! And the best rate of exchange. Reviewed on: 13th February 2026

Chase makes life easy both in the UK and abroad.

I really enjoy using a bank that provides an easy to use app. It’s very useful to be able to use the account abroad. I often withdraw cash from ATMs within the EU. Never had any issues at all. I also use a Chase credit card. Great to have them both in my digital wallet. Reviewed on: 13th February 2026

Best UK Current Account

Great rates . Easy to use app . Brilliant Customer service Reviewed on: 13th February 2026

I was a Barclays customer for 40 years and moved to...

I was a Barclays customer for 40 years and moved to Chase 4 years ago. Their customer service is excellent because it is immediate. Reviewed on: 13th February 2026

I like that I can use my bank card abroad without in...

I like that I can use my bank card abroad without incurring extra fees Reviewed on: 13th February 2026

Amazing service, great app easy to use and quick res...

Amazing service, great app easy to use and quick responses Reviewed on: 13th February 2026

User friendly app, competitive interest rates.

User friendly app, competitive interest rates. Ability to set up other accounts within the main one. Easy to move money between saving and current account. Excellent customer service Reviewed on: 13th February 2026

Excellent since day one.

Excellent since day one. Contacting the bank is simple, helpful staff and a logical approach to pretty much all things. Reviewed on: 13th February 2026

Best bank I’ve been with, easy to contact and always...

Best bank I’ve been with, easy to contact and always helpful when needed Reviewed on: 13th February 2026

Found this Bank Amazing

Found this Bank so good from the very start. They explain everything about them, their customer service which is by far the best I have encountered, their invest department then it’s over to you simple all done in second. The current account is excellent. Reviewed on: 13th February 2026

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