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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

A modern bank

A modern bank offering great interest rates on every spend and savings, excellent customer service too Reviewed on: 15th February 2024

When I call CS , the staff is very helpful because m...

When I call CS , the staff is very helpful because my English isn’t my first language. Reviewed on: 15th February 2024

Fantastic bank.

Fantastic bank. Easy to use app and feels totally safe using card abroad Reviewed on: 15th February 2024

Easy to use, Good interest rates,cash back, no charg...

Easy to use, Good interest rates,cash back, no charges overseas, easy to see what and where you spend. Absolutely brilliant. Reviewed on: 15th February 2024

Fantastic bank with competitive rates

Chase give a clean easy to use UI that allows money managing easy on a simple app. Also they provide a 24 hour chat function that gives you support globally and anytime with quick replies. lastly they provide all of your savings and investments in one place with competitive rates. The Cashback and interest on current accounts is a fantastic bonus and allowing the use of round ups gives you some passive higher savings rate. Reviewed on: 15th February 2024

Great account, app, perks and service.

Great account, app, perks and service. Reviewed on: 15th February 2024

10/10 - love chase

I travel a lot with work so this has saved me a lot in transaction fees, service is always great and I love how easy the app is. Reviewed on: 15th February 2024

5 Star Banking

I have been with Chase for around 2 years. Customer service is excellent, their app is as good as any of the competitors and they have great benefits like 1% cashback on almost everything you buy. Reviewed on: 15th February 2024

Helpful staff Needed to pay for value was more than...

Needed to pay for a car but the value was more than my limit. I had already moved some money out of the account but it was sorted for me the same day. Reviewed on: 15th February 2024

Amazing service and easy to use, great interest rates

Amazing service and easy to use, great interest rates Reviewed on: 15th February 2024

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